NYC Ferry does not assume responsibility for lost, stolen or damaged belongings.
Before disembarking the vessel, please check your surrounding area for items that may have been dropped or have fallen. All retrieved items will be returned to Lost & Found at the end of each day. Lost items are held for 30 days. Items not claimed within 30 days
are donated to charity or properly disposed of or destroyed. To inquire about a lost item, contact [email protected]
providing a description of your item and the route, direction and time of day traveled.
NYC Ferry is unable to contact vessel crews throughout the course of the day to retrieve items in attempt to reduce the number of direct inquiries that occur throughout the day to our crew.
NYC Ferry is not liable for damages to personal items, including bicycles, strollers, cell phones, computers, etc., unless NYC Ferry is found to be at fault. Theft or damage to personal items, injury as a result of loading and unloading a bicycle, acts by a third party and all other incidents are solely the responsibly of the rider and not NYC Ferry.