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NYC Ferry App Guide

How Does It Work?

Everything you need to know for a smooth ride!

How to buy a ticket(s)

How to buy a ticket(s)

Get Ready to Ride with NYC Ferry Service operated by Hornblower Everything you need to know for a smooth ride:

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01

Download the NYC Ferry App from the Apple or Google Play stores.

02

Log in, or create an account if you are a new user.

03

Tap the Store icon in the footer menu.

04

Select the ticket type you would like to purchase and proceed to checkout.

05

Select or add your desired payment method.

06

Tap the
Place Order button.

07

Your ticket will be added to your account and can be accessed anytime by tapping the tickets icon

How to activate ticket / multiple tickets

How to activate ticket / multiple tickets

Get Ready to Ride with NYC Ferry Service operated by Hornblower Everything you need to know for a smooth ride:

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01

Tap the Tickets icon in the footer menu.

02

Select the ticket you would like to activate. Swipe left to activate multiple tickets.

03

Tap the circle to activate your ticket(s) (your ticket will be valid for 90 minutes).

04

Present activated ticket screen to deckhand while boarding. The green bar indicates the time when the active ticket and free transfer will expire.

05

To transfer within 90 minutes, tap Redisplay Active Tickets.

How to check the ferry schedule / Real-time departures

How to check the ferry schedule / Real-time departures

Get Ready to Ride with NYC Ferry Service operated by Hornblower Everything you need to know for a smooth ride:

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01

Tap the Schedule icon in the footer menu.

02

Select the NYC Ferry stop for the schedule you would like to view.

03

Schedule departures will appear here and real-time time updates are indicated with the
symbol

04

Tap on the filter icon in the top right corner to modify the schedule display to view by time or sort by route.

How to check notifications

How to check notifications

Get Ready to Ride with NYC Ferry Service operated by Hornblower Everything you need to know for a smooth ride:

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01

Tap the Tickets icon in the menu.

02

Tap the Bell icon in the top right corner.

03

Alert will be displayed here.

How to check ferry locations in real-time

How to check ferry locations in real-time

Get Ready to Ride with NYC Ferry Service operated by Hornblower Everything you need to know for a smooth ride:

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01

Click on the Schedule icon in the footer menu.

02

Select the Map function. All boats in service will appear in their respective route colors.

03

Routes will appear
in respective colors.
Ferries in service
are indicated with
0 = on time
+3 = 3 minutes delayed

04

Tap on a live boat to learn its route direction, previous departure and next stop departure in real-time.

How to plan your ride from point A to point B

How to plan your ride from point A to point B

Get Ready to Ride with NYC Ferry Service operated by Hornblower Everything you need to know for a smooth ride:

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01

Enable location services on your mobile device.

iPhone: “Settings > Privacy > Location Services > NYC Ferry > Allow Location Access”
Android: “Settings > Apps > Application Manager > NYC Ferry > Permissions > Location On
02

Tap the Schedule icon in the footer menu.

03

Tap My Commute.

04

Tap the Location icon and your current location will automatically populate in field A or input an address.

05

Add a destination in Field B. (if desired change date and time for future trips).

06

Tap Search and suggested trip options will appear.