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NYC Ferry App

App Guide

How does it work?

Everything you need to know for a smooth ride! Choose any topic below or scroll down for a quick intro to NYC Ferry.

How to get started

  1. Download the NYC Ferry app from the App Store or Google play store.
  2. Log in, or create and account if you are a new user.
  3. You’re ready to go! Welcome to the NYC Ferry App!


How to buy ticket(s)

  1. Tap the    on the bottom menu.
  2. Tap Buy Tickets to get started.
  3. Select/Add the tickets you would like to purchase to your cart and proceed to checkout.
  4. Select and add your desired payment method.
  5. Tap the Purchase button.
  6. Your ticket will be added to your account and can be accessed anytime by tapping    on the bottom menu.

How to activate a ticket(s)

  1. Tap the    button on the home screen or in the menu.
  2. Select the tickets you would like to activate.
  3. Tap “Use Ticket” button to activate your tickets. NYC ferry tickets are valid for 120 minutes after activation.
  4. When you’re ready to board, present your activated ticket to an NYC Ferry deckhand.

How to check ferry schedules

  1. Tap the button on the home screen or in the menu.
  2. Select which NYC Ferry location you would like to view.
  3. If you’d like to search for a specific route, use the route filters at the top of the schedule page.

How to plan your journey

  1. Tap“Search destination” on the home screen.
  2. Enter an origin point and a destination.
  3. Select a trip to see further details and directions.
  4. Choose a trip to see details.

How to check NYC Ferry announcements

  1. NYC Ferry announcements that affect service will be posted within the app.
  2. General announcements will be located on the first page of    or go to on the menu.
  3. Route-specific announcements will be located on the schedule pages for stops on the affected route.

How to subscribe to push notifications

  1. During installation, allow the NYC Ferry app to send you push notifications.
  2. Open the menu, then select   .
  3. Use the toggles to subscribe to specific route alerts and general notifications.